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Category: Connect Tip of the Week

Stacy’s Tip of the Week 8.14.17 ShoreTel Connect Client: Availability

October 4, 2017 by Katie Tomsyck

You can manually set your availability state.  To change your availability state in Connect Client click the colored square and choose your new availability state.  This will also update the availability state displayed on your phone as well. Let’s say your extension is currently in the available state, as seen in the picture on both …

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Stacy’s Tip of the Week 8.7.17 ShoreTel Connect Client: Voicemails

October 4, 2017 by Katie Tomsyck

When you have one or more unheard voicemails ShoreTel Connect Client displays a tally on the dashboards voicemail or recent icon A screen pop up appears for 5 seconds immediately after a new voicemail is left in your mailbox Clicking either voicemails on the dashboard or the pop up opens the voicemails panel which provides …

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Stacy’s Tip of the Week 7.31.17 ShoreTel Connect Client: Contacts and Groups

October 4, 2017 by Katie Tomsyck

Stumped Stacy to Tim the Tech: Dear Tim the Tech, This week I would like to know more about how to create groups in the ShoreTel Connect Client.   Tim the Tech: Dear Stumped Stacy, Wonderful! I will be going over the People tab which includes contacts, contact groups and contact favorites! Hope you enjoy!! …

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Stacy’s Tip of the Week 7.24.17 ShoreTel Connect Client: Drap & Drop and Drag & Hover

October 4, 2017 by Katie Tomsyck

Stumped Stacy to Tim the Tech: Dear Tim the Tech, Thank you for last weeks Tip!  What else do you have for me this week?   Tim the Tech: Dear Stumped Stacy, This week we are going to go over dragging and dropping a call from the ShoreTel Connect Client! You can use drag and …

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Stacy’s Tip of the Week 7.17.17 ShoreTel Connect Client: Placing a Call

October 4, 2017 by Katie Tomsyck

Stumped Stacy to Tim the Tech: Dear Tim the Tech, I’m waiting patiently to learn more about the ShoreTel Connect Client!  I’m ready to absorb more knowledge!   Tim the Tech: Dear Stumped Stacy, That is great to hear that you want to learn more!  How about this week we go over how to place …

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Stacy’s Tip of the Week 7.10.17 ShoreTel Connect Client: Understanding the Basics

October 4, 2017 by Katie Tomsyck

Stumped Stacy to Tim the Tech: Dear Tim the Tech, I am having some trouble and I need your help!! My company recently upgraded and now I need to use this new thing call the Connect Client instead of my Communicator. With that said, I need some guidance on how to properly navigate through the …

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Recent Posts

  • Stacy’s Tip of the Week 2.19.18 ShoreTel Connect Client: Forwarding
  • Stacy’s Tip of the Week 2.12.18 ShoreTel Connect Client: Call Routing
  • Stacy’s Tip of the Week 2.5.18 ShoreTel Connect Client: Availability State
  • Stacy’s Tip of the Week 1.29.18 ShoreTel Connect Client: Speed Dial
  • Stacy’s Tip of the Week 1.15.18 ShoreTel Connect Client: Pickup

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