Monthly Archives: June 2016

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Aurelius Knowledge Wednesdays 6.30.16: 6 Ways Work Will Change In 2016

At Aurelius we like to be ahead of the curve and know what the future of work is going to look like. In the following post. an interesting article from FastCompany.com highlighting how work is expected to change in 2016. We thought it would be an excellent idea to bring these expected changes to your attention so you, as an employee and a company, can begin adapting so you can join us in being ahead of the curve. In doing this it will allow you to have a competitive edge which allows you to survive downturns in the market and out live your competition.

 

6 Ways Work Will Change In 2016

Workplace trends for 2016 will be set in large part by what’s happening in the freelance world right now.

by JARED LINDZON

Most major workplace trends don’t evolve overnight, and if you know where to look, you can already witness their approach.

Many of the trends that will come into focus in 2016 already exist today, but their significance is expected to grow and become mainstream in the year to come.

While such trends used to be set by the world’s largest companies, today many are championed by the smallest. Freelancers and independent employees need to stay ahead of future needs to ensure they are up to date with the most in-demand skills. Therefore, activity in the freelance market often serves as an early indication of the growing needs of traditional businesses.

At the same time, large organizations today are under greater threat of disruption, requiring early adoption and a heightened awareness of the surrounding business environment.

Here are some of the workplace trends that are expected to have far-reaching effects in 2016, from the boardrooms of Fortune 500 companies to the home offices, cafes, and coworking spaces of the freelance economy.

REMOTE-FIRST BUSINESSES

In recent years, many companies have become “remote friendly,” but in 2016, that paradigm will shift towards companies that are built to be mobile from inception.

Enabled by advancements in communication technology, the remote-first structure provides a variety of conveniences. For example, research by online freelance marketplace Upwork suggests that finding and onboarding talent in the brick-and-mortar world takes an average of 43 days, compared with three days in the virtual world.

“Companies who are looking for an edge, looking for the best talent, and they see they can hire someone in three days, that’s where you see companies building remote-first workforces,” says Rich Pearson, the senior vice president of marketing and categories at Upwork. “Communication tools are the bedrock to enable this, but we’re seeing some inspiration in how companies are being formed.”

“You can create a virtual company today very, very easily,” adds Josh Bersin, who founded his research and analyst firm, Bersin, as a virtual company in 2002, before Deloitte acquired it three years ago. “Organizations really aren’t companies, they’re like networks of teams. Even big companies are being reorganized like this. Everybody is working with a team that is somehow connected to another team, and that team may or may not be inside the company. ”

THE RISE OF INDEPENDENT CONSULTANTS

While traditional IT consulting firms are experiencing a slowdown in growth, the number of businesses hiring independent consultants for large IT projects on Upwork has grown 22% in the last year.

The transition, according to Pearson, has been ushered in by the availability of highly specialized consultants—which were previously only found in large consulting firms—within the freelance market.

 

“You have these pools of talent that are available, who are ready to work on demand,” he says. “We’re actually seeing Fortune 500 companies engaging with us. We’ve got large brands using us to help them move faster and access really discrete skills.”

Pearson adds that there will always be a place for large consulting firms, especially when it comes to major projects like mergers and acquisitions, but the market is also quickly growing for independent consultants.

LESS POWERPOINT, MORE VIDEO

“Presenter,” which was renamed PowerPoint by Microsoft in 1990, has remained the standard presentation tool ever since. But in 2015, demand for PowerPoint skills was down 5% on Upwork, while projects on dynamic presentation platforms like Prezi and Keynote grew by 23% and 18%, respectively. The site also witnessed a more than 115% increase in demand for Adobe After Effects and motion graphics skills.

Static presentations are quickly being replaced by motion graphics, while video is becoming a preferred presentation medium over images and infographics.

“The costs for doing video have dropped dramatically, and we’re seeing a shift from infographics to video,” said Pearson.

“It’s true that video is becoming the new medium. It’s sort of replacing photos, slowly,” adds Bersin, who is now the principal and founder of Bersin by Deloitte. “Little by little, videos are catching up.”

WORK-LIFE BALANCE REVISITED

In recent years, the emphasis on work-life balance has hinged on the life side of the equation, with companies providing more flexibility to allow their employees to better manage their time. As employees are given more freedom, however, there is a new expectation to be always on, always responsive, and always available, leading to a more overwhelmed workforce.

 

“Tech has eliminated the barriers between work and life, and we’re getting more and more information, news, emails, and conference calls every day, and people can’t deal with it,” says Bersin. “Employers are trying to figure out how to make work easier and more meaningful to people, to attract both the very ambitious people that want to really move up and drive change and run things, and the people who want to work hard but not ruin their lives.”

NEW LEADERSHIP EXPECTATIONS

Leaders have traditionally been selected based on experience and company loyalty, but those leading today’s biggest organizations aren’t necessarily those who have spent the most time climbing the corporate latter. That’s because the very nature of management has drastically changed in recent years, resulting in a new set of expectations for those at the top.

“Most companies, even big companies, are much less hierarchal and much less top-down in their execution than they used to be,” says Bersin. “Leaders are finding that they have to be more inspirational, they have to be more collaborative. The traditional approach to performance management and performance appraisals is being revolutionized, they’re throwing away ratings, they’re putting in systems to provide feedback, and the gap that’s being created is, ‘Who are the right leaders?'”

CONSUMER-GRADE DESIGN AS THE NEW NORMAL

While design has remained a focal point for consumer products, the proliferation of well-designed tools, devices, and applications is creating new expectations on the enterprise. In the coming years, there will be a renewed focus on design in places where it hasn’t traditionally been an area of consideration, such as HR and IT.

“The way it works now is everything on the consumer Internet is really easy to use, and everything inside the company is hard to use. That doesn’t work anymore,” says Bersin. “Design is important in consumer products because it entices people to buy things, but at work we have too much noise and distraction every day, so we need well-designed tools, well-designed systems, apps, all that stuff at work.”

 

Article Copied from;

http://www.fastcompany.com/3052836/the-future-of-work/6-ways-work-will-change-in-2016

 

As always, we hope you enjoyed the post. Come back soon for some more Aurelius Knowledge !

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Is Your Old PBX System Hindering Your Employees’ Productivity?

Most employees today eschew the traditional 9-to-5 workday in favor of work-life balance and the ability to work when they want (and often where they want). The result often is an increase in productivity and a more satisfied workforce—a win-win for companies and their employees alike.

Is your PBX system supporting your employees or hindering them? Are employees able to have the full functionality of their desktop phone wherever they are? Are they able to access customer information through the PBX to streamline customer interaction? Are they able to collaborate with colleagues on the fly by simply pressing a button?

Chances are, your current system offers basic calling functionality and not much else. Plus, you’re probably using a separate collaboration platform, which means employees must maneuver two systems to do their job effectively. The result is a slow, kludgy system that does anything but enhance productivity.

To truly be productive in and out of the office, your employees need more. They need a complete communications and collaboration system on one platform to help them work smarter, faster. They need:

  • The ability to have all of their desktop phone calling features on any device—PC, tablet, smartphone.
  • Collaboration capabilities—including audio and videoconferencing, instant messaging and online meetings—no matter where they are.
  • Integrated customer information at the touch of a finger, to enable richer customer contact experiences.

Most legacy PBX systems lack mobility, flexibility and collaborative capabilities, keeping employees tethered to their desk or forcing them to use their mobile phones to conduct business while away from the office. Either way, they don’t have the power of an integrated communications and collaborations platform.

A cloud-based communications system may be the answer for your company, providing a robust, full-featured, integrated communications and collaboration platform that’s accessible anywhere at any time. Not only do your employees get all the tools they need to do their jobs effectively and efficiently, your business benefits from a system that’s scalable and flexible, and at a price that’s much less than the cost of upgrading your current PBX (which most likely doesn’t include collaboration capabilities).

Other benefits of a cloud-based communications system include:

  • The ability to get back online quickly should the unexpected happen, such as a natural disaster, fire or weather-related event.
  • Low or no hassle for the IT department, since a cloud communications system is a hosted system managed offsite.

In today’s business environment, your workforce must be productive no matter where they are. Take a look at the benefits of a cloud-based communications system and what it can do for your company.

If your company wants to increase productivity and and join the 21st Century by moving your phone system to the Cloud, please reach out to us:

+1 800 579 5959
aurelius@aureliusvs.com

LeaseBuy380x290

Announcing our Partnership with I-Hi Communications, LLC.

At Aurelius we are very pleased to announce our partnership with I-Hi Communications, LLC. If AT&T is now renting iPhones to customers why wouldn’t we offer out customers the opportunity to rent their ShoreTel phones? This partnership will allow us to offer our current and future clientele the ability to lease their telephones instead of making the initial CAPex for the phones. And in a world of paying for our things with monthly payments it makes a whole lot of sense. At Aurelius we did our research and found numerous articles from big name companies about the benefits of leasing equipment.

Here is the best article we read, it comes from GE Capital:

Equipment Leasing – Six Surprising Benefits

Up to 85 percent of small- and mid-sized businesses prefer equipment leasing, and enjoy benefits that extend beyond the prospect of conserving cash.

This year, many mid-sized businesses will face an important decision that has more considerations than you might realize: Is equipment leasing or buying the better option for replacing or upgrading technology, increasing productivity or launching new product lines?

Key Takeaways
  • Beyond conserving cash, equipment leasing often eliminates maintenance worries and the burden of disposing of used and out of date equipment.
  • Leasing also enables businesses to determine their true equipment needs before committing a lot of capital to a purchase or a long-term deal.

There is no one right answer since every company is different. However, equipment leasing offers advantages that are often overlooked such as reducing business risk and improving your financial flexibility.

The most obvious benefit of equipment leasing is conserving cash. Cash is king, and leasing allows you to hold onto more of yours to take advantage of opportunities and navigate changing business conditions.

“Mid-sized businesses are more optimistic about growth, despite uncertainties. But they also want to conserve cash,” says Tom Moosey, Equipment Leasing Leader at GE Capital Americas.

In other words, leasing allows you to keep your working capital for its intended purpose. On top of that, leasing can often allow you to get a more expensive piece of equipment than you could afford to purchase.

Up to 85 percent of small- and mid-sized businesses lease equipment, from office copiers and computers to corporate jets, trucks, railroad cars, and even steel mills. Part of the appeal is the realization that most companies generate revenues–and profits–by operating machinery, not by owning it.

Here are six surprising benefits of equipment leasing you should consider:

1. Make your financial situation less taxing.

Equipment leasing can be less taxing, quite literally — your lease or rental payments may be fully deductible from taxable income, depending on the type of lease you select. However, that isn’t the only way that leasing can reduce the strain on your financial situation. For example, leasing can save you the time and difficulty of finding someone who will extend credit for you to purchase equipment. Making monthly payments under a lease also allows you to more easily budget funds and be prepared for unexpected expenses. And lease financing is separate from your revolving lines of credit or other primary lines with your bank, keeping that financing available for other needs as well.

2. Determine your true equipment needs.

Leasing allows you to mitigate all sorts of risks that may not be top of mind. A short-term lease, for example, can allow you to determine if equipment really fits your needs before you commit a lot of capital to a purchase or long-term deal.

3. Eliminate maintenance worries.

Aging equipment can break down, costing you a lot not only for the repairs but in the disruption to your operations. Leasing companies often are responsible for maintaining the equipment, removing this burden from your staff. When equipment is leased, you simply turn it in and upgrade to a new model, often with little or no increase in monthly payments.

“One often overlooked benefit of leasing is that it solves the problem of what to do with used equipment — five years later.”
4. Avoid the cost and uncertainty of selling used equipment.

The amount of effort it takes to manage selling used equipment and the uncertainty in future equipment values makes it very difficult for most companies to manage. Your leasing company can maximize the proceeds from used equipment which will ultimately help you up-front with a more competitive lease rate and save you from worrying about and bearing the burden of a drop in equipment values.

The amount of effort it takes to manage selling used equipment and the uncertainty in future equipment values makes it very difficult for most companies to manage. Your leasing company can maximize the proceeds from used equipment which will ultimately help you up-front with a more competitive lease rate and save you from worrying about and bearing the burden of a drop in equipment values.

5. Reduce cost of underused equipment.

Leasing can provide protection if you need to use equipment less frequently than you expected. As Moosey notes, “we’re moving into an environment with more innovative products, such as usage-based and rebate leases.” For example, under a program offered by GE Capital, Transportation Finance, at the expiration of a fair market value lease for a fleet of trucks or trailers, customers get money back if the mileage is lower than anticipated. These new programs have many advantages. For example, in the past a trucking company that leased 50 sleeper trucks would pay an additional charge for the trucks that had extra mileage, but would receive no benefit for the trucks under mileage. Under some of the new programs, the two can offset each other, providing a substantial savings.

6. Avoid environmental issues.

When you buy equipment, usually the last thing on your mind is dealing with complicated environmental regulations when you are ready to dispose of that equipment many years into the future. “One often overlooked benefit of leasing is that it solves the problem of what to do with used equipment — whether it’s a one-ton front loader or obsolete computer equipment — five years later,” Moosey says. Let your leasing company worry about that as they have experience with authorized equipment disposition companies who can safely take care of the disposal.

Article copied from http://www.americas.gecapital.com/insight-and-ideas/capital-perspectives/equipment-leasing-six-surprising-benefits

 

As always, we hope you enjoyed the post. Come back soon for some more Aurelius Knowledge !

 

 

Blog-Post-3_Cloud-offers-all-in-one-UC

Get the Most from Your Communications, in the Cloud

Take a look at how your employees are working—chances are, a good number of them are mobile, working from anywhere but the office and at times beyond the 9-to-5 workday. But no matter where they are and when they’re working, they need to have the necessary tools to do their jobs and collaborate with each other and their clients. You need to give them that functionality, and at a price that won’t break your budget.

Consider the benefits of cloud communications.

With ShoreTel Connect CLOUD, your company can have a full palette of communications—voice, video, unified communications, collaboration tools—available as a cloud service. ShoreTel Connect CLOUD is a reliable, flexible and intuitive communications platform that delivers an exceptional user experience today with the ability to adapt as your business needs change in the future.

ShoreTel Connect CLOUD offers all-in-one unified communications and collaboration designed to help users be more productive from any location. Features include VoIP call control, instant messaging, audio and web conferencing, video calling and online meetings—all controlled via a desk phone or mobile app. Users get the full experience of your company’s communications system no matter where they are—at home, in a coffee shop, in a hotel, or even at the airport.

And because ShoreTel Connect CLOUD is delivered as a hosted cloud service, the cost is much less than the price of a traditional onsite PBX system. The subscription model means your communications costs become operational expenses, not capital expenses. And management of the service is easy through the Connect CLOUD portal.

ShoreTel Connect CLOUD integrates with the leading customer relationship management and business process management systems, including Salesforce, ACT! and Microsoft Dynamics, helping your company improve its customer experience and better utilize its current investments. Need to know a customer’s history? It’s there at your fingertips through the Connect CLOUD interface or app. Help your employees make better customer decisions, faster.

ShoreTel Connect CLOUD was created with an eye toward security, From the ShoreTel desk phones to the firewalls in the data center, ShoreTel has taken steps to ensure Connect CLOUD provides a high level of security.

ShoreTel Connect CLOUD offers a full-featured, robust unified communications and collaboration environment to enable users to be more productive anywhere, at any time. If you’re looking for ways to enhance your customer experience while increasing employee satisfaction and productivity—at a price point that won’t break the bank—consider the benefits of cloud communications.

If you would like to discuss how cloud communications would work for your organization, email us at info@aureliusvs.com . We can discuss your environment and what would make the most sense for you.

stacytips

Stacy’s Tip of the Week 6.17.16 ShoreTel: Display Area

Display Area:
OMG…I missed calls. Geez…no one left me a voice message. Should I call them back? There is so much important information that the ShoreTel phones displays, I’m sure glad I can see who’s calling me. Let me show you what the Display Area means.

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Adjusting Display Contrast
To adjust the contrast of your display, press and hold Mute button while repeatedly pressing up/down toggle button (located to the left of the telephone display) to add more or less contrast.

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Backlight Operation
The phone is automatically set up to save power. The backlight on your phone’s screen dims after a certain amount of time if the phone is not in use. The length of time before the backlight dims is determined and can be configured by your ShoreTel Connect administrator.
At any time, if you press a button on the phone or the phone receives an incoming call, the phone screen returns to full brightness.
Adjusting Display Contrast
1. With the phone on hook, press and hold the mute button .
The LED should not light and you shouldn’t hear any tones; if this isn’t the case, lift and replace the handset.
2. Press the up or down key on the navigation pad to increase or decrease contrast.
Reducing Glare on the Phone’s Screen
To reduce glare on your phone’s display screen, you can adjust the tilt angle of the stand on the back
of your phone.
o Remove the stand by firmly grasping the base. Pull the stand from the base till it unhooks.
o Rotate the base 180 degrees and seat the stand firmly in the hooks of the base.

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Thank you for reading your ShoreTel Tip. Have a great week!

You can save and download this tip of the week by clicking here: SHORETEL TIP OF THE WEEK! Display

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One In Four Enterprises See ‘Surprise’ Cloud Benefits, Survey Finds

By Joe McKendrick

A recent survey of 1,000 executives discusses some of the benefits enterprises are seeing as a result of cloud computing. What catches the eye, however, is the number of executives who are seeing benefits they never really expected — close to one in four, in many cases.

For example, 25 percent say they unexpectedly experienced improved communications within their organizations. Another 22 percent report increased revenues they did not anticipate, and 22 percent say they experienced greater customer satisfaction — again, not part of the original plan. It’s also notable that 21 percent say cloud has actually delivered improved security.

In total, 83 percent of executives report benefits they did not expect to see. This recent researchout of Tata Communications has found that 85 percent say cloud had “lived up to industry hype.”  A while back, I discussed some of the other, less-anticipated benefits cloud may deliver — beyond what even may be mentioned in a cloud vendor’s sales brochure. These include the ability to duplicate or adopt successful business processes others have hashed out; smoother mergers and acquisitions; and even providing the enterprise a way to segue into the cloud business itself (even if it is a non-tech company). It would be interesting to see a survey that explores these types of unexpected advantages as well.

There are the expected benefits as well, of course, which, according to the Tata survey, have really come shining through. Nearly two thirds (65 percent) of respondents said using the cloud had led to increased speed of access to technology. In terms of streamlining business processes, over two thirds (67 percent) have experienced reduced delivery times to clients and partners. A majority, 54 percent, have seen the delivery time of new services to new markets or geographies reduced.

Data storage is another area cloud is delivering capabilities — but not in the way you would think. The findings also showed that by 2024, enterprises forecast on average to have 58 percent of their compute and data storage held in the cloud, up from the current level of 28 percent.  This doesn’t mean companies are endorsing sending their data up to public cloud providers, however.  In most cases, this data will be housed within private clouds. Only two percent of data is held in public or hybrid clouds at this time, and about even percent 10 years from now.

Another finding from the survey: cloud isn’t being led by the IT departments alone. Sixty-eight percent say that moving to the cloud has involved individuals beyond the IT department, and 90 percent say that requests from other departments have influenced the decision to implement the cloud.  Moving to the cloud was solely the IT department’s initiative in only 32 percent of respondents’ organizations. For 68 percent, other departments were not only involved in the adoption of cloud computing, but had been pushing for its adoption.

 

Post copied from http://www.forbes.com/sites/joemckendrick/2015/03/09/one-in-four-enterprises-see-surprise-cloud-benefits-survey-finds/#6b78e6236023

 

Our clientele has already taken the leap to the cloud and are reaping the benefits. Join them on the next level. Contact us today to get started on moving your voice and data to the cloud.

+1 800 579 5959
aurelius@aureliusvs.com

 

As always, we hope you enjoyed the post. Come back soon for some more Aurelius Knowledge

Blog-Post-2_Feature-rich-functionality-at-a-cost

3 Ways Cloud Communications Can Save Your Company Money

These days, companies are demanding more from their technology. At the same time, IT budgets are decreasing, widening the gap between what employees want—and need to be more productive—and what IT can offer. The trick is to find technologies that make the most of the budget.

Enter cloud communications, which delivers full-featured, enterprise-grade communications to companies of any size. A cloud-based communications solution answers the call of feature-rich functionality at a cost IT budgets can handle. In fact, a cloud communications solution can actually save your company money.

Here are three of the biggest reasons cloud communications can help save money and make IT a hero to both employees and the finance department:

  1. No Costly Infrastructure: Why spend time and money maintaining an onsite communications system? With cloud communications, your communications system is located offsite in a hosted data center, so you don’t have to worry about upgrades, maintenance or oversight. It’s all done for you.

What’s more, cloud communications can be billed as a monthly subscription service, shifting the cost from a hardware/software-intensive CAPEX model to simple OPEX model. The need for capital outlays to upgrade servers, software and other infrastructure components is greatly reduced, freeing money for other things on your company’s technology wish list.

For companies with multiple locations, the savings can be even greater with cloud communications. Instead of having separate hardware or a PBX system for each branch office, an Internet connection is all that’s needed.

  1. Minimal Manpower: Rather than paying for a separate telecom person, your IT department can manage a cloud communications system as it would any other cloud service. And they can do it without having to gain additional knowledge.

Your company’s remote workers can set up their own phones and take advantage of online training. IT doesn’t need to be involved in setting up remote locations, saving both the IT staff and the employees’ valuable time.

  1. Reduced Risk of Downtime: One of the many advantages of the cloud is redundancy, so downtime is minimal at best. Onsite PBX systems may be vulnerable to power outages, equipment failure or other issues impacting service. Cloud-based services, are protected by multiple layers of hardware and software to keep systems up and running should an outage or equipment failure occur.

Severe weather, distributed denial-of-service attacks or equipment failure all are factors contributing to downtime. But because a cloud solution is hosted in an offsite data center environment, the service automatically is routed to unaffected servers or locations, minimizing any lags in service.

Plus, the data center environment is monitored constantly, so should a shutdown occur it can be addressed immediately and service restored.

If your company is struggling to bridge the gap between the features employees need to do their jobs better and an ever-shrinking IT budget, cloud communications is one way to satisfy both sides.

stacytips

Stacy’s Tip of the Week 6.10.16 ShoreTel Communicator: Directory

ShoreTel Directory allows extension look up quickly. The Directory allows speed dial numbers or dial a mailbox. There may be additional information available such as email address, alternate phone numbers and even alternate contacts if your administrated has added this information. Let’s see how Directory works.

 

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Press the Directory button

Locate the name of the person you want to call using one of the following methods:

  • Use the navigation keys to scroll through the directory list until the name of the person you want to call is highlighted. (To scroll quickly, press and hold a navigation key.)
  • Dial the numbers that correspond with the first few letters in the person’s first or last name, pressing a number key once for any letter on that key.

For example, to find the name Smith, dial the numbers 76484. You might need to press keys for only the first few letters of the person’s name before the name is recognized. If the filtered list contains more than one name, scroll through the list until the name of the person you want to call is highlighted.

With the person’s name highlighted, dial the person’s number using one of the following methods:

  • Press the Dial soft key.
  • Press the selector button on the navigation keypad.
  • Press any idle call appearance button.
  • Pick up the handset to take the phone off hook.
  • Press the speaker button to take the phone off hook.
  • Press the headset button to take the phone off hook.

Back or Exit will get you out of the functions

Note: Functions may vary slightly between IP230 and IP480 phones.

Detailed Contact Information

  • Press the Directory
  • Use the and navigation keys to scroll to the name of the person for whom you want to find contact information.
  • Press the Open soft key.
  • The person’s contact details are displayed.
  • To return to the main Directory screen, press the Back soft key.

Sending a Whisper through Directory

If your ShoreTel Connect administrator has given you the necessary permissions, you can break into an active call to speak with someone on an internal extension without the remote caller hearing the interruption.

  • Press the Directory
  • Use the and navigation keys to scroll to the name of the person to whom you want to send a whisper page.
  • Press the Open soft key.
  • The person’s contact details are displayed.
  • Press the Whisper soft key.
  • The phone sends a whisper page to the person you selected.

Note: Administrators will need to provide additional information or access for certain functions to work.

 

ShoreTel Communicator for Windows: Directory

MUST be approved by your IT Department and installed on computer.

Permissions may be required and approved by your administrator to make changes.

Note: CAUTION: Using ShoreTel Communicator for Windows will view differently on a MAC.

Directory

ShoreTel Directory allows extension look up quickly. The Directory allows speed dial numbers or dial a mailbox. There may be additional information available such as email address, alternate phone numbers and even alternate contacts if your administrated has added this information. Directory works at the click of the mouse.

The Directory window displays contact information for all system users.

From the Directory window, you can make phone calls, make conference calls, initiate IM session, create voice mail, and send email.

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Search for Contact

Use the persons first name, last name or partial extension number. Matches from the entry will appear and will narrow the search as you add more characters.

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Make a Call

Once the contact has been identified, highlight the contact and double click to call. Or right click and the drop down menu appear and choose Extension.

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View Directory Detail

Right click on the contact and choose View Directory Item Detail.

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If your IT Administrator has provided input data, additional information about the contact will appear.

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Thank you for reading your ShoreTel Tip. Have a great week!

 

You can save and download this tip of the week by clicking here: SHORETEL TIP OF THE WEEK! Directory SHORETEL TIP OF THE WEEK! Communicator_Directory (1)

Communications as a Service: ‘Cloudifying’ the PBX

Communications as a Service: ‘Cloudifying’ the PBX

The cloud has had a dramatic impact on the way we do business, impacting everything from infrastructure to user access. Applications have broken free from onsite hardware giving users the ability to work anywhere at any time. And it’s just getting started.

Even business communications have been given the cloud treatment, enabling users to access the features and functionality of their business phone system anywhere. Cloud communications can be a win-win in terms of saving money and improving user productivity. But that’s not all: flexibility, scalability, a subscription pricing model and security also make up the list of benefits that cloud communications offers.

Here’s a closer look at each of seven benefits your company can enjoy with a cloud communications system:

  1. Saving money: A cloud-based communications system runs in the cloud, so companies no longer have the expense of purchasing and maintaining equipment. Plus, the cloud offers the most up-to-date software versions at all times, which saves companies time as well.
  2. Improving productivity: Employees are able to access the full features of a cloud communications system on any device, anywhere they can access the web. Desktop phones, softphones on PCs, apps on smartphones—all provide the full functionality to users they’d enjoy if they were sitting in their company office. Plus, they can use those features to collaborate with their colleagues or clients, no matter where they are.
  3. Flexibility: Why pay for 50 user licenses when you only have 40 employees? Or a 500 user license when you only have 400 employees? With cloud communications, you only pay for what you need. And you can add more functionality as required. That means a cost-effective communications offering that works for you.
  4. Scalability: The cloud enables easy scaling to meet your company’s needs, quickly and easily. With cloud communications, you can increase or decrease your number of users through a simple web interface, eliminating costly software upgrades or complicated provisioning.
  5. Subscription pricing model: With a cloud communications solution, you’ll have the most up-to-date technology at a fraction of the cost of owning an on-premises communications system. No more capital outlays or expensive upgrades—a subscription pricing model means you’re billed monthly for the service, just like your other cloud applications.
  6. Security: Cloud communications services are maintained in large data centers, so companies of any size can enjoy enterprise-grade or higher security and reliability—typically higher than what they could provide onsite.

With the many benefits cloud communications provides, it’s time to ask the questions: Is your legacy PBX no longer efficiently supporting your business. Do you want to invest more money in proprietary technology?