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Month: October 2017

Stacy’s Tip of the Week 10.30.17 ShoreTel Connect Client: Mid-Call Function Keys

October 31, 2017 by Katie Tomsyck

ShoreTel phones include dedicated mid-call function keys that can be used when you are already on a live call. These buttons allow you to transfer the call to another person’s phone number, place the call on hold and conference or place an additional call to add another person into the existing call. Wow! That was …

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Stacy’s Tip of the Week 10.23.17 ShoreTel Connect Client: Preferences

October 26, 2017 by Katie Tomsyck

The preference page includes access to many user settings, these include account settings such as how you log in, call routing preferences, voicemail preferences, instant messaging, video settings, outlook integration, notifications, phone settings, and telephony options among others. Wow! That was simple! Thank you for reading Stacy’s Tip of the Week! Have a Great Week! …

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Stacy’s Tip of the Week 10.16.17 ShoreTel Connect Client: Checking Voicemail

October 19, 2017 by Katie Tomsyck

To check your voicemail messages, press the Voicemail button   Enter your voicemail password when prompted Most ShoreTel 400 series phones provide a visual voicemail interface that displays your messages on the phones screen which you can navigate with the phones buttons and soft keys. Pressing the voicemail button on the ShoreTel IP420 calls into …

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Stacy’s Tip of the Week 10.9.17 ShoreTel Connect Client: Instant Messages

October 11, 2017 by Katie Tomsyck

If your Administrator has enabled you to use Instant Messaging, messages will be included on your Connect Client Dashboard. The messages panel displays a history of all recent instant messaging including the other party, date and time. Clicking on a message opens the contact panel for the other party and filters your conversation history with …

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Stacy’s Tip of the Week 10.2.17 ShoreTel Connect Client: Call Routing Scenario

October 5, 2017 by Katie Tomsyck

If you are going to be traveling for work and need to program inbound call routing for the Out of Office availability state you do not have ShoreTel Connect Mobility service and you want calls forwarded to ring your cell phone only, no where else.  This is quite easily accomplished using call routing. First in …

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Recent Posts

  • Stacy’s Tip of the Week 2.19.18 ShoreTel Connect Client: Forwarding
  • Stacy’s Tip of the Week 2.12.18 ShoreTel Connect Client: Call Routing
  • Stacy’s Tip of the Week 2.5.18 ShoreTel Connect Client: Availability State
  • Stacy’s Tip of the Week 1.29.18 ShoreTel Connect Client: Speed Dial
  • Stacy’s Tip of the Week 1.15.18 ShoreTel Connect Client: Pickup

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