To check your voicemail messages, press the Voicemail button
Enter your voicemail password when prompted
Most ShoreTel 400 series phones provide a visual voicemail interface that displays your messages on the phones screen which you can navigate with the phones buttons and soft keys.
Pressing the voicemail button on the ShoreTel IP420 calls into a traditional server instead as the phone does not support visual voicemail
To call into the voicemail server on any other ShoreTel IP400 series phone, for instance to change your password or rerecord your voicemail greeting, dial # instead of pressing the voicemail function key.
You can also record these through ShoreTel Connect Client. No matter how you access your voicemail you need to know your voicemail password.
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