AURELIUS SOLUTIONS
Meditations of a Modern World
ShoreTel Communicator for Windows: Building a Speed Dial List WOW, I really hate typing in Scott’s number 10 times a day! I really wish there was a way to set up a speed dial… This week’s tip will show ShoreTel Communicator users how to set up a list of speed dials that can be accessed from …
http://www.fastcompany.com/3061567/the-future-of-work/more-people-work-from-home-now-than-ever-before I write this post in the cushy leather recliner in my home office. I am one of the 24% of U.S. workers who complete some or most of their work from home. The percentage of workers who telecommute is ever growing. The way we get work done is changing due to the increasing mobility due …
You’ve realized that your current phone system is no longer working for your growing business. So you do what any savvy business person does – you research your options. And you quickly comprehend that what you need is a phone system that will minimize disruptions to your business and integrate with your current custom applications, …
Call Handling: Understanding Availability Advanced Let’s recap what features can be used…I gave a Tip about Availability and there is so much more. “I’m not at my desk all the time.” Or “I’m on the road meeting clients.” How do I get my calls so that I don’t have to be in the office to retrieve …
http://www.forbes.com/sites/louiscolumbus/2016/07/10/google-study-finds-enterprises-who-trust-the-cloud-beyond-cutting-costs-see-revenue-growth/#62c754eb41b4 It’s not surprising that in today’s technology focused age that companies that have higher trust and migration rates to the cloud experience more profits. The cloud is more than just a fad and companies and individuals need to evolve to this changes if they do not want to be left in the dust (que …
We all know disaster can strike anytime—a broken water pipe, fire, weather event … all can do damage and wreak havoc on your business. And when time is money, getting your business up and running after a disaster is paramount. Most businesses focus on being able to access their applications and files after a disaster, …
Call Handling: Understanding Availability Do you remember the Tip about Greetings? Just a little refresher that your Greeting can be personalized depending on your Availability, Mode or State. Let’s get going with how to customize your Call Handling for incoming calls… BTW…here is the link to Tip of the Week – Greetings Interacting with Calls …
https://www.entrepreneur.com/video/277803?sp=636028811909687500-1 I came across this video on my Twitter feed a few weeks ago while I was procrastinating at work. I did not fully understand the concepts behind the video at this point and like everyone in the 21st Century, I removed it from my mind by clicking the “close tab button” on my screen …
Today’s business environment is fast-paced and competitive. Technology makes it possible for you to know your customers and your customers to know your business within moments. A customer can give feedback about your business then let others know about their own experience within a few easy clicks. Most likely, you’re investing in ways to make …
UGH…why can’t I do this? I keep hanging up on my caller. Why doesn’t it work the way I want it to? Interacting with Calls via ShoreTel Phone: Note:Functions may vary slightly between IP230 and IP 480 On Hold Press the active call’s green call appearance button. Call appearance button turns orange. Press the Hold …