Tag Archives: Pickup

stacytips

Stacy’s Tip of the Week 1.15.18 ShoreTel Connect Client: Pickup

Pickup is a soft key function that is available when you are not currently on a call.  It allows you to answer an incoming call that is currently ringing on another user’s phone.

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Pickup can be used two different ways, you can answer an incoming call ringing another users phone if you know their extension or you can use pick up to answer a call ringing on the phone of a member of the same pick up group as you.

To answer either an incoming call to a specific user or another member of your shared pick up group, press the Pickup button.

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Enter the extension of the Pickup group.

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Then press Pickup again.  The incoming call will now be answered on your phone.

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Wow! That was simple! Thank you for reading Stacy’s Tip of the Week!

Have a Great Week!

You can save and download this Tip of the Week by clicking here:

SHORETEL TIP OF THE WEEK! Pickup

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