Stacy’s Tip of the Week 2.12.18 ShoreTel Connect Client: Call Routing
You can edit your availability state based call routing directly from your phone, from within ShoreTel portal, or from within the ShoreTel Connect Client. Your ShoreTel Connect administrator can also alter routing from within ShoreTel portal in your phone settings. Most of the non-available states result in call being routed to voicemail by default. To …