AURELIUS SOLUTIONS
Meditations of a Modern World
Today’s business environment is much different from 20 or even 10 years ago. Employees are more productive and expect more from their business tools, while companies run a tighter, more streamlined work environment. As a result, every tool is utilized to its fullest capabilities, with little room for downtime. SMBs, in particular, are looking to …
Your company prides itself on its stellar customer service. Whether its onboarding new customers or addressing an issue a current customer may be having, your employees understand the importance of making—and keeping—customers satisfied. But the tools you use to interact with your customers are just as important as how you treat your customers. If they …
http://www.wired.com/2012/12/ff-robots-will-take-our-jobs?utm_content=buffer3906f&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer At first glance this article comes across as odd, the featured image of Jimmy Fallon in bed with a female robot does not help subside the oddity of the article. Robots are going to take over all our jobs? In my head I’m picturing “I, Robot” style robots sitting in office cubicles answering calls, …
Every business, regardless of size or focus, relies on its communications system. Without a reliable phone system, the critical interaction between employee and customer can’t happen, which means your business won’t grow and thrive. Just as important is how well your communications system works for your business. Do your employees have advanced call capabilities such …
You’ve realized that your current phone system is no longer working for your growing business. So you do what any savvy business person does – you research your options. And you quickly comprehend that what you need is a phone system that will minimize disruptions to your business and integrate with your current custom applications, …
Today’s business environment is fast-paced and competitive. Technology makes it possible for you to know your customers and your customers to know your business within moments. A customer can give feedback about your business then let others know about their own experience within a few easy clicks. Most likely, you’re investing in ways to make …
Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable, professional and customer focused at all times – no matter where you’re located. If that’s your business model, is your phone system serving you like you serve your customers? Use …
At Aurelius we like to be ahead of the curve and know what the future of work is going to look like. In the following post. an interesting article from FastCompany.com highlighting how work is expected to change in 2016. We thought it would be an excellent idea to bring these expected changes to your attention …
Most employees today eschew the traditional 9-to-5 workday in favor of work-life balance and the ability to work when they want (and often where they want). The result often is an increase in productivity and a more satisfied workforce—a win-win for companies and their employees alike. Is your PBX system supporting your employees or hindering …
At Aurelius we are very pleased to announce our partnership with I-Hi Communications, LLC. If AT&T is now renting iPhones to customers why wouldn’t we offer out customers the opportunity to rent their ShoreTel phones? This partnership will allow us to offer our current and future clientele the ability to lease their telephones instead of …