AURELIUS SOLUTIONS
Meditations of a Modern World
Stumped Stacy to Tim the Tech: Dear Tim the Tech, I have noticed some buttons on my Communicator Application and a few of them are for voice and video conferencing. How can I utilize these features and conduct conference calls Tim the Tech: Dear Stumped Stacy, There are many benefits to conducting conference calls through …
Smart businesses everywhere have embraced the cloud as a cost-effective alternative to capex spending with on-premises hardware and software. For SMBs in particular, the cloud enables enterprise-level functionality without the associated price tag. As with all technology, however, not all cloud offerings are the same. There are literally hundreds of cloud providers, all with varying …
Readers, Meet Stacy. She’s a talented employee but struggles immensely when it comes to technology. She asked our technicians countless questions a week. She annoyed the Techs so much they now call her “Stumped Stacy”. They finally had to tell Stacy that she limited to one question a week about her ShoreTel IP phone as …
Collaboration tools have helped companies expand well beyond the four walls of their office, giving employees free rein to work anywhere and promoting the idea of a virtual workforce. But what companies gain in expanded reach and productivity increases they can sometimes lose in personal relationships with their employees. However, no matter what type of …
Readers, Meet Stacy. She’s a talented employee but struggles immensely when it comes to technology. She asked our technicians countless questions a week. She annoyed the Techs so much they now call her “Stumped Stacy”. They finally had to tell Stacy that she limited to one question a week about her ShoreTel IP phone as …
Today’s business environment is much different from 20 or even 10 years ago. Employees are more productive and expect more from their business tools, while companies run a tighter, more streamlined work environment. As a result, every tool is utilized to its fullest capabilities, with little room for downtime. SMBs, in particular, are looking to …
Your company prides itself on its stellar customer service. Whether its onboarding new customers or addressing an issue a current customer may be having, your employees understand the importance of making—and keeping—customers satisfied. But the tools you use to interact with your customers are just as important as how you treat your customers. If they …
http://www.wired.com/2012/12/ff-robots-will-take-our-jobs?utm_content=buffer3906f&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer At first glance this article comes across as odd, the featured image of Jimmy Fallon in bed with a female robot does not help subside the oddity of the article. Robots are going to take over all our jobs? In my head I’m picturing “I, Robot” style robots sitting in office cubicles answering calls, …
Every business, regardless of size or focus, relies on its communications system. Without a reliable phone system, the critical interaction between employee and customer can’t happen, which means your business won’t grow and thrive. Just as important is how well your communications system works for your business. Do your employees have advanced call capabilities such …
You’ve realized that your current phone system is no longer working for your growing business. So you do what any savvy business person does – you research your options. And you quickly comprehend that what you need is a phone system that will minimize disruptions to your business and integrate with your current custom applications, …