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Meditations of a Modern World

Month: September 2016

Stacy’s Tip of the Week 9.30.16 ShoreTel: Record A Conference Call

September 30, 2016 by Jack Staver

 Stumped Stacy to Tim the Tech: Dear Tim the Tech, I have a very important conference call next week that my boss can not be on the call. I want to record the call so he can hear what was discussed and for future reference. Is it possible for me to do this on my …

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Stacy’s Tip of the Week 9.23.16 ShoreTel: Undeleting a Voicemail

September 22, 2016 by Jack Staver

Stumped Stacy to Tim the Tech: Dear Tim the Tech, HELP! I accidentally deleted a very important voicemail that I needed to forward to my boss. How can I recover this voicemail?!!   Tim the Tech: Dear Stumped Stacy, As long as you deleted the message today it can be recovered! With ShoreTel, you have …

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What a Hybrid Communications System Can Do for You

September 19, 2016 by Jack Staver

Communications today means so much more than dial tone—it spans a breadth of methods and tools including email, messaging, conferencing and more. Voice communications is merging with other forms of communications to create a converged environment that enables users to communicate how they want, when they want and with whatever device they want. Disparate communications …

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Stacy’s Tip of the Week 9.16.16 ShoreTel: Using Outlook with Voicemail Features

September 15, 2016 by Jack Staver

Stumped Stacy to Tim the Tech: Dear Tim the Tech, I have very important voicemail messages that need to be forwarded to others within the company. Sometimes clients leave voicemails for me that are meant for Susie or the information in the voicemail needs to be communicated effectively to a different department. How can I …

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Stacy’s Tip of the Week 9.9.16 ShoreTel: Scheduling a Conference Through Outlook

September 8, 2016 by Jack Staver

Stumped Stacy to Tim the Tech: Dear Tim the Tech, I am attempting to schedule ShoreTel Conference calls through Outlook. I am struggling to supply invitees with the correct information so they can join the call. What are the web addresses and numbers I need to give to all invited? Tim the Tech: Dear Stumped …

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Planning for Adversity: Ensuring business communication continuity with the cloud

September 5, 2016 by Jack Staver

Your new marketing campaign was a huge success and your office is receiving the highest level of calls you’ve ever experienced in your growing business.  Your staff is taking live calls, checking voicemail and returning customer inquiries as fast as they can. Can you imagine the impact if your phone system goes down mid-morning – …

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Stacy’s Tip of the Week 9.2.16 ShoreTel: Audio/Video Conferencing

September 2, 2016 by Jack Staver

Stumped Stacy to Tim the Tech: Dear Tim the Tech, I have noticed some buttons on my Communicator Application and a few of them are for voice and video conferencing. How can I utilize these features and conduct conference calls Tim the Tech: Dear Stumped Stacy, There are many benefits to conducting conference calls through …

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Recent Posts

  • Stacy’s Tip of the Week 2.19.18 ShoreTel Connect Client: Forwarding
  • Stacy’s Tip of the Week 2.12.18 ShoreTel Connect Client: Call Routing
  • Stacy’s Tip of the Week 2.5.18 ShoreTel Connect Client: Availability State
  • Stacy’s Tip of the Week 1.29.18 ShoreTel Connect Client: Speed Dial
  • Stacy’s Tip of the Week 1.15.18 ShoreTel Connect Client: Pickup

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