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AURELIUS SOLUTIONS

Meditations of a Modern World

Month: July 2016

10 Ways Your Phone System Improves Your Customers’ Experience

July 5, 2016 by Jack Staver

Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable, professional and customer focused at all times – no matter where you’re located. If that’s your business model, is your phone system serving you like you serve your customers? Use …

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Stacy’s Tip of the Week 7.1.16 ShoreTel: Call History

August 8, 2016 by Jack Staver

Geez…they hung up on me. Lucky me, I can call them back. What was his name? And it’s so easy to go back and check. Call History via ShoreTel Phone Note:  Functions may vary slightly between IP230 and IP 480 History is a record of each caller entry (if available). History also shows the date and …

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